Salesforce's AI Revolution: Engineers Stagnate as Sales Teams Soar

Salesforce, the cloud giant we all know, is making a bold move: engineers are no longer the stars of the show. Instead, sales teams are getting all the love. Anon, let me explain.

The Rise of AI and Sales

CEO Marc Benioff recently dropped some big news. Despite having a hefty 15,000 engineers, their numbers haven't really budged in two years. Thanks to AI, that's. The real expansion? It's happening in sales, led by Miguel Milano. While AI might be the tech darling, Benioff believes selling and human connection still need a personal touch. And let's not forget, Salesforce is ready to splash $300 million on Anthropic tokens this year. That's a serious investment in AI's future.

AI's Dark Side

While sales folks may be celebrating, support teams aren't. Last September, Salesforce cut 4,000 support roles, citing the efficiency of AI agents. They're not alone. Cloudflare axed 20% of its workforce, and Block nearly halved its team. Are these companies losing the human element in their race for productivity? Critics argue that over-reliance on AI could backfire. Can machines truly understand the nuances of human interaction?

The Crypto Connection

Here's the thing: this isn't just a tech story. It's a signal for the crypto world too. As companies like Salesforce pour more money into AI, the demand for blockchain solutions could skyrocket. Real talk: decentralization offers transparency AI can't match. But the crypto community needs to step up. Will they seize this moment to showcase blockchain's potential in AI-driven industries?

Ultimately, What's the Verdict?

AI's rise is undeniable. Engineers might not be growing in numbers, but tech innovation is booming. Sales teams will thrive in an AI-enhanced world. But the real winners are those bridging the gap between tech and human needs. It's a wake-up call for blockchain projects to prove their worth. As for Salesforce, they're betting on a hybrid approach. Will it pay off? I've been saying this for weeks: adaptability will be key. The chain doesn't lie.