May 16, 2026
May 16, 2026
May 16, 2026
May 16, 2026
May 16, 2026
May 16, 2026
May 16, 2026
May 16, 2026
A traveler fought through frustrating customer service to get a suitcase replaced under warranty. The 'annoyance economy' makes companies money by exhausting consumers.